Privacy Policy

Effective Date: 28th July 2025

Website: https://ironnode.in

Business Name: IronNode

IronNode is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our VPS hosting services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Payment details (Note: We do not store card details; payments are processed via third-party gateways like Razorpay, Paytm, PhonePe, etc.)

b. Technical Information

• IP address
• Browser type and version
• Operating system
• Login timestamps and activity logs
• Server usage statistics

c. Account Information

• VPS purchase history
• Support ticket history
• Communication records
• VPS configurations and resource usage

2. How We Use Your Information

• Processing and managing VPS hosting orders
• Providing technical support and service updates
• Preventing fraud and misuse
• Managing user accounts and billing
• Improving service performance and website experience
• Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Payment processors (e.g., Razorpay, Paytm)
• Third-party VPS infrastructure providers
• Legal authorities if required by law
• Internal employees/partners who require access to perform their job duties

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve customer experience

You can control cookie settings in your browser at any time.

5. Data Security

We implement robust security measures including:

• SSL encryption
• Secure data centers
• Access control and monitoring
• Regular security audits and updates

Despite our efforts, no method is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct or update incorrect data
• Request deletion of your account and data
• Object to data processing under certain conditions

To exercise these rights, contact us at support@ironnode.in.

7. Data Retention

We retain personal data only as long as necessary:

• For the purposes listed above
• To comply with legal/accounting requirements
• To resolve disputes and enforce agreements

8. Third-Party Links

Our website may link to external services. We are not responsible for the privacy practices of those third parties. Please review their policies before submitting your information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If found, such data will be deleted immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

IronNode Support Team
Email: support@ironnode.in
Website: https://ironnode.in